Contact Center Software | Cloud Contact Center

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Global

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Contact Center Software | Cloud Contact Center

CUSTOMER EXPERIENCE

Obtain the best contact with customers and prospects

Today’s fast changing and digitalized world, Customer Loyalty is not based on price or product anymore! It’s the experience that makes the difference for your customers.

This is where we are very different from our competitors.

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Obtain the best contact with customers and prospects
“Data will talk if you’re willing to listen to it.”

REPORTING & ANALYTICS

“Data will talk if you’re willing to listen to it.”

It's possible to reach in-depth information about your Contact Center with Tegsoft’s detailed reporting and analysis tools. Get down to work to improve the efficiency and performance of your Contact Center!

With Contact Center report analysis results;
- Find out the problems
- Reduce costs
- Improve your service quality
- Measure your Agent's performance and increase their motivation

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CONTACT CENTER MANAGEMENT

Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away.

Tegsoft gives you the best contact center experience with all-in-one solutions. We follow the trends in the sector. We are caring to keeping you one step ahead by keeping up with the innovations in the developing and changing sector. Your happiness is our priority.Growing your business with modern contact center services is now easy. Lighten the workforce by managing all your call center operations from a single screen. Increase the efficiency of your business with contact center management.

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Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away.
Secure your business with Tegsoft Cloud

EVERYTHING IS ON CLOUD

Secure your business with Tegsoft Cloud

Only a true enterprise cloud can handle the high volumes of call traffic in the contact centers. Moreover, It's not just enabling flexible workforce. Tremendous integration capabilities open new ways to meet customer satisfaction goals.

That’s the main reason behind that we built our Cloud services on IBM Cloud.

READ MORE ABOUT IBM CLOUD

Looking for on-prem? SEE OTHER OPTIONS

Integrations

We have a wide range of integration capability with our rich-set of APIs.
And it's not just for applications, we have integrations with PBX systems and IP Phones.

SEE ALL INTEGRATIONS

Testimonials

Erkan Tokaküçük

“Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the.”


Erkan Tokaküçük

Sale and Marketing Manager

İstanbul

Erkan Tokaküçük

“Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the.”


Erkan Tokaküçük

Sale and Marketing Manager

İstanbul

Erkan Tokaküçük

“Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the.”


Erkan Tokaküçük

Sale and Marketing Manager

İstanbul

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Tegsoft Telescope App

Tegsoft Telescope is an easy-to-use mobile app designed for real-time call monitoring for Tegsoft Contact Center users. Tegsoft Telescope enables to track the current status of the Contact Center without any time and place limitation. It is intended to monitor call traffic for each installed contact center systems.

Download on the

App Store

GET IT ON

Google Play

Why to choose Tegsoft

Top 3 reasons

Omnichannel Customer Journey
Omnichannel Customer Journey

We cover all your communication needs through voice, webchat, email, messaging apps, and social media channels.

Integration Amenities
Integration Amenities

We know the power of data and provide a wide range of open APIs for any 3rd party software integrations.

Passion for Innovation
Passion for Innovation

We are a passionate team who innovate relentlessly and are very proud to do it together with our customers.

See what we have

Customers

498

Customers

Agent

10356

Agent

Extensions

29395

Extensions

Business Partners

127

Business Partners

Product Family

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Packs

Explore Tegsoft Inbound Contact Center, for providing
excellent Customer Experience.

READ MORE ABOUT INBOUND PRODUCT

Packs

Explore Tegsoft Inbound Contact Center, for providing
excellent Customer Experience.

READ MORE ABOUT OUTBOUND PRODUCT

Packs

Explore Tegsoft Inbound Contact Center, for providing
excellent Customer Experience.

READ MORE ABOUT OUTBOUND PRODUCT

Packs

Explore Tegsoft Inbound Contact Center, for providing
excellent Customer Experience.

READ MORE ABOUT OUTBOUND PRODUCT

Choose your plan

  • CheckTegsoftCRM Features
  • CheckReady Made Integrations & APIs
  • CheckVoice Recording, Reporting and Analysis
  • CheckVoice Mail
  • CheckTegsoftCRM Features
  • CheckReady Made Integrations & APIs
  • CheckVoice Recording, Reporting and Analysis
  • CheckVoice Mail

All our plans have these features by default for free!

Inbound Agent

Customer Services Team
  • CheckAgent and Queue Management
  • CheckAgent Screen and Dashboard
  • CheckEmbedded Webphone
  • CheckAdvanced Agent & Queue Report
  •  

 

 

Outbound Agent

Tele- Sales Teams
  • CheckEmbedded Webphone
  • CheckProgressive Dialer
  • CheckPredictive Dialer
  • CheckEmbedded Webphone
  • CheckAdvanced Campaign Reports
  • CheckEmbedded Webphone

 

Blended Agent

Customer Services & Tele-Sales Teams​
  • CheckAgent and Queue Management
  • CheckAgent Screen and Dashboard
  • CheckEmbedded Webphone
  • CheckAdvanced Agent & Queue Reports

 

 

Omnichanel Agent

All Channels

 

  • CheckBlended Agent all features
  • CheckText Messaging & Social Media
  • CheckWhatsapp Integration
  • CheckAgent Screen and Dashboard
  • CheckEmbedded Webphone
  • CheckAdvanced Reporting
Contact Center Software | Cloud Contact Center

It is better to see something once than to hear about it a thousand times.

Get your demo today

We enjoy presenting the Tegsoft platform and offering the best plan for you. We can provide a free on-premise demo or a 30-day money payback guaranteed demo on Cloud together with our partners.

If you need, Just drop us a line.