Personal data are processed by Tegsoft in order to maintain the company's activities in full, for the purpose of carrying out the activities TEGSOFT is responsible for under the legal and administrative obligations, informed the data owner about changes in legislation or rules and policies, protect legitimate interests, ensure the satisfaction of the customer and to obtain the opinion of the data holders through surveys and voting along with the promotion and marketing activities, ensure the security of electronic systems and physical environments belonging to TEGSOFT or used by TEGSOFT and to take necessary measures by making the relevant assessments, carry out the necessary works by the business units to benefit the customers from the products and services offered by TEGSOFT.
TEGSOFT attaches importance to protecting the privacy and security of personal data. Accordingly, necessary technical and administrative security measures are taken to protect personal data against unauthorized access, damage, loss, or disclosure. TEGSOFT is not responsible for the security and confidentiality of the links provided for accessing other websites through the website. No liability will be accepted for any material or moral losses that may arise as a result of access to these sites.
Tegsoft is serving various websites. Those sites are providing information for Tegsoft products, services, learning management systems, documents, and maintenance materials.
In some cases, visitors share their e-mail address, phone numbers, name, surname, personal details and/or company details. Those details are stored, registered, and processed as required under the law. For processing and fulfilling requirement, data can be shared with third-party companies.
Policy for Tegsoft Customers
Tegsoft sales process is broken down into phases below,
During the presales phase, customer contact details are registered to Tegsoft Contact Management System. This data is stored, an e-mail is sent to the customer‘s e-mail during registration.
During the sales phase customer may have a POC usage. Because of POC usage customer’s data may be stored or processed under the post-sales policy.
During the post-sales phase, customers may use Tegsoft products on-premise or from the Tegsoft cloud. Tegsoft has a customer management system for managing licenses, maintenance details, and alarm systems. For running properly Tegsoft is storing data listed below (but not limited to list)
Contact details of the customer
Disk / Ram size and usage and hardware details
Tegsoft communication usage statistics
Sales and Maintenance partner information
Sales and Maintenance partner contact information
License details like name, expire date, number of allowed users
Financial details like invoices, payments
Policy for Tegsoft Business Partners
Tegsoft business partner is defined and working under a business partner agreement. Tegsoft is storing detailed company information, company contacts, technical capabilities, sales contacts, and about the business partner sharing those details with third parties.
Policy for Tegsoft Mobile Applications Users
Draft - Tegsoft is providing mobile applications. Those applications can be accessed, downloaded, and used. Data processing starts by downloading.
Users who download the application confirm that by downloading the application, they share their e-mail addresses, phone numbers, names, surnames, personal information, and/or company information to be obtained through use within the scope of TEGSOFT's informed consent.
Data may be accessible via Tegsoft Customer Portal or Tegsoft storage. If accessing data is needed please contact the Tegsoft team via [email protected].
For deleting data please contact the Tegsoft team via [email protected].
Personal data whose purpose of use has expired and whose legal storage period has expired is deleted, destroyed, or anonymized by TEGSOFT in accordance with Article 7 of KVKK.
Tegsoft is working as a legal entity with all companies and business partner ecosystem. And obeying local laws for the countries that the sales process occurs.
Special Conditions, Law, and Policies Applied for Turkey and Turkish Citizens
Tegsoft complies with the Turkish Personal Data Protection Law (No: 6698) for the Turkish citizens.
Special Conditions, Law, and Policies Applied for EU and EU Citizens
Tegsoft complies with the EU General Data Protection Regulation (GDPR) for the European Union and its citizens.
For any questions For deleting data please contact the Tegsoft team via [email protected].