In this industry, it is important to provide high-quality service along with excellent and uninterrupted customer service
Like in any other industries, customers in the energy sector have questions or problems that need to be solved quickly. It is possible to address these questions or problems with the right communication solutions that Tegsoft offers.
Because of the power, gas, or water interruptions that affect many people and the energy industry itself, call traffic will be high. At this point, it is very important to ensure accessibility and return quickly to complaints.
Tegsoft is here to unlock new solutions!
With Tegsoft solutions:
It is better to see something once than to hear about it a thousand times.
We happily offer and present to you the Tegsoft platform! We can provide you with either a free on-premise demo or a 30-day money payback guaranteed demo on Cloud together with our partners.
With Tegsoft’s user-friendly screen, we can easily manage our framework from just a single panel. We chose Tegsoft precisely because of their ability to provide an easy-to-use software.
Call Center Supervisor - Bilge Adam
The Tegsoft interface is very easy to use. Everything we need is recorded in our call center. We can access the date we want at any given time. What could be more beautiful than this?
E-Commerce Manager - Lufian
Thanks to Tegsoft’s fast and efficient reporting power, we can easily perform accurate planning and needs analysis. This saves us precious time, thereby increasing overall efficiency in our call center.
Çiğdem Işık Yeşiltepe
Call Center Supervisor - Tam Faktoring
With Tegsoft’s interface, we can acess all of the transactions on just a single screen! At the same time, we can now easily follow our agents’ status and position by listening to the voice records.
Telephony Engineer - Atos
We can easily access the past voice recordings. It is easier now easier to work on and follow up on our call center. Now, we can provide more regular service.
After Sales Services and Technical Service Responsible - Pilsan Plastik
Thanks to Tegsoft's powerful reporting feature, we can take different reports on different breaks. In this way, we can easily make analyze in our call center.
Head of Operation - Vektör Teknoloji