Quality Management Policy

Tegsoft is a company that offers Switchboard and Call Center solutions to its customers in line with current technologies and international quality standards. We provide our products and services in many countries, within the framework of established quality and support standards.

Our Quality Policy;

• To provide reliable, sustainable, and high-performance software solutions by accurately analyzing customer needs and expectations,
• To plan, implement, and continuously improve all our product and service processes in accordance with the requirements of the ISO 9001:2015 Quality Management System,
• To adopt the process approach and risk-based thinking in software development, sales, installation, support, and maintenance processes,
• To continuously improve our product portfolio by closely following technological developments and using up-to-date infrastructures and innovative solutions,
• As a company operating in international markets, to fully comply with legal and regulatory requirements, as well as customer and contractual requirements,
• To support training, participation, and awareness in order to increase the competence of our employees,
• To measure customer satisfaction and to evaluate feedback as an integral part of our quality management system,
• To regularly review our quality objectives and to disseminate a culture of continuous improvement throughout the organization,

we commit.

As top management, we guarantee that this Quality Policy is understood, implemented, and maintained by all employees, and we commit to continuously reviewing the effectiveness of the quality management system.