Our
Education

References

Our
Education

References

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The younger generation especially prefers to communicate with minimum interaction via text channels instead of reaching out through voice calls. When you provide them a more innovative and adaptable communication platform, it will help you catch their attraction!

We Have a Solution For You…

Tegsoft Contact Center and IP PBX infrastructure provide seamless integration with many university software. It plays a very successful role both in distance education centers and in central office functions. The use of temporary agents during intensive call periods by universities is a commonly used characteristic in the education sector. Tegsoft will be with you and help you during this busy period!

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Understanding the Young Generation!

Students want:

  • To choose an educational institution that understands themselves,  
  • Want other means of communication aside from phone calls to get support, and
  • Want to be able to reach the educational institution quickly, make correspondence, get live support for a question that comes to mind, or transfers their demands through social media.

At Tegsoft, we know exactly what the students want and stand by you and your institution with our solutions

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Remove the Limits, Provide the Best Student Experience

What can you do with Tegsoft solutions?

  •  Manage your calls with different distribution methodologies.
  • Let your students reach you via communication channels such as Email, SMS, Social media, Web Chat.
  • Minimize the inaccessibility rate of potential student calls!
  • Keep your students informed of innovations in instantly!
  • Preference period announcements, graduate registrations, and new departments.
  • Stay one step ahead. Keep the communication between you and your student
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Remove the Limits, Provide the Best Student Experience
The Safety of Our Children is Also Important for Us!
The Safety of Our Children is Also Important for Us!

Parents also want to be informed about the process of their children’s journey to school that is conveniently accessible from home.
We know; we understand; and we have the technology to minimize these concerns.
Feel relaxed with Tegsoft! With the information, messages, or calls provided by the school administration, it is possible to get instant information from children to easily know their status such as if they are going to school or returning from home!

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Recomended products for education sector

Blended Agent Plan

Blended Agent Plan

It plays an important role in both Customer Service and Marketing Channel.

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Omnichannel Agent Plan

Omnichannel Agent Plan

Customers also can communicate with the company such as SMS, Email, Webchat, and Social Media

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Choose your plan

Inbound Agent

Customer Services Team
  • CheckAgent and Queue Management
  • CheckAgent Screen and Dashboard
  • CheckEmbedded Webphone
  • CheckAdvanced Agent & Queue Report
  •  

 

 

Outbound Agent

Tele- Sales Teams
  • CheckPreview Dialer
  • CheckProgressive Dialer
  • CheckPredictive Dialer
  • CheckAgent Screen and Dashboard
  • CheckEmbedded Webphone
  • CheckAdvanced Campaign Reports

 

Blended Agent

Customer Services & Tele-Sales Teams​
  • CheckAgent and Queue Management
  • CheckPreview, Progressive and Predictive Dialers 
  • CheckAgent Screen and Dashboard 
  • CheckEmbedded Webphone 
  • CheckAdvanced Reporting 

 

Omnichanel Agent

All Channels
  • CheckBlended Agent all features
  • CheckText Messaging & Social Media
  • CheckWhatsapp Integration
  • CheckAgent Screen and Dashboard
  • CheckEmbedded Webphone
  • CheckAdvanced Reporting
Contact Center Software | Cloud Contact Center

It is better to see something once than to hear about it a thousand times.

Get your demo today

We happily offer and present to you the Tegsoft platform! We can provide you either a free on-premise demo or a 30-day money payback guaranteed demo on Cloud together with our partners

Testimonials

 Alev Yalçın

With Tegsoft’s user-friendly screen, we can easily manage our framework from just a single panel. We chose Tegsoft precisely because of their ability to provide an easy-to-use software.
 


Alev Yalçın

Call Center Supervisor - Bilge Adam

Kerem Erkmen

The Tegsoft interface is very easy to use. Everything we need is recorded in our call center. We can access the date we want at any given time. What could be more beautiful than this?


Kerem Erkmen

E-Commerce Manager - Lufian

 Çiğdem Işık Yeşiltepe

Thanks to Tegsoft’s fast and efficient reporting power, we can easily perform accurate planning and needs analysis. This saves us precious time, thereby increasing overall efficiency in our call center.
 


Çiğdem Işık Yeşiltepe

Call Center Supervisor - Tam Faktoring

Serkan Özden


With Tegsoft’s interface, we can acess all of the transactions on just a single screen! At the same time, we can now easily follow our agents’ status and position by listening to the voice records.


Serkan Özden

Telephony Engineer - Atos

 Serkan Ardal

We can easily access the past voice recordings. It is easier now easier to work on and follow up on our call center. Now, we can provide more regular service.


Serkan Ardal

After Sales Services and Technical Service Responsible - Pilsan Plastik

Volkan Atbaş


Thanks to Tegsoft's powerful reporting feature, we can take different reports on different breaks. In this way, we can easily make analyze in our call center.


Volkan Atbaş

Head of Operation - Vektör Teknoloji