Our
Insurance

References

Our
Insurance

References

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Insurance Ref Img 1

With the innovations brought about by technological developments, the insurance sector is also transforming. The effective customer experience offered can help you win happy customers.

We are humans

We all tend to develop an innate, instinct protection for what we care about. We want to keep ourselves, our family, and our assets safe. So, being insured is the best thing to do for this. People assure themselves by taking out an insurance and want to get the support they want in case some misfortunes like an accident or damage happens. For example, you or your loved ones might contract a health problem. Or, you may encounter an accident while driving. If you have an insurance policy, then rest assured, your expenses will be paid and covered.

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Our priority is your customer experience!
Our priority is your customer experience!

Most customers reach out to an insurance company when they encounter problems. It is very important for the company to know their customers’ information, so they can support their customers in times of crisis. Show that your company knows who your customers are and that you are always there when they need it. Give your customers a quality experience with Tegsoft’s customized services! Are you wondering how it works? Come on, we will tell you!

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Always On Full Support!

When your customer gets registered, the welcome call automatically starts. The system can welcome customers with their names and company names automatically. It’s a good start to show that you care about them and that you are readily available 24/7 to ensure their satisfaction! We know you your company to provide your customers full satisfaction. In case some accident or the like happens to your customers, they are readily viable to be filed an insurance. Win their hearts, starting with a “Get well” call!

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Always On Full Support!
Make Them Trust You!
Make Them Trust You!

Remember, it is very important to communicate effectively with your customer. In the insurance industry, you need to develop good customer relationships to keep your customers. With the solutions provided by Tegsoft, it is possible to offer unlimited services on all communication channels!

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Blended Agent Plan

Blended Agent Plan

It plays an important role in both Customer Service and Marketing Channel.

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Omnichannel Agent Plan

Omnichannel Agent Plan

Customers also can communicate with the company such as SMS, Email, Webchat, and Social Media.

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Choose your plan

Inbound Agent

Customer Services Team
  • CheckAgent and Queue Management
  • CheckAgent Screen and Dashboard
  • CheckEmbedded Webphone
  • CheckAdvanced Agent & Queue Report
  •  

 

 

Outbound Agent

Tele- Sales Teams
  • CheckPreview Dialer
  • CheckProgressive Dialer
  • CheckPredictive Dialer
  • CheckAgent Screen and Dashboard
  • CheckEmbedded Webphone
  • CheckAdvanced Campaign Reports

 

Blended Agent

Customer Services & Tele-Sales Teams​
  • CheckAgent and Queue Management
  • CheckPreview, Progressive and Predictive Dialers 
  • CheckAgent Screen and Dashboard 
  • CheckEmbedded Webphone 
  • CheckAdvanced Reporting 

 

Omnichanel Agent

All Channels
  • CheckBlended Agent all features
  • CheckText Messaging & Social Media
  • CheckWhatsapp Integration
  • CheckAgent Screen and Dashboard
  • CheckEmbedded Webphone
  • CheckAdvanced Reporting
Contact Center Software | Cloud Contact Center

It is better to see something once than to hear about it a thousand times.

Get your demo today

We happily offer and present to you the Tegsoft platform! We can provide you either a free on-premise demo or a 30-day money payback guaranteed demo on Cloud together with our partners

Testimonials

 Alev Yalçın

With Tegsoft’s user-friendly screen, we can easily manage our framework from just a single panel. We chose Tegsoft precisely because of their ability to provide an easy-to-use software.
 


Alev Yalçın

Call Center Supervisor - Bilge Adam

Kerem Erkmen

The Tegsoft interface is very easy to use. Everything we need is recorded in our call center. We can access the date we want at any given time. What could be more beautiful than this?


Kerem Erkmen

E-Commerce Manager - Lufian

 Çiğdem Işık Yeşiltepe

Thanks to Tegsoft’s fast and efficient reporting power, we can easily perform accurate planning and needs analysis. This saves us precious time, thereby increasing overall efficiency in our call center.
 


Çiğdem Işık Yeşiltepe

Call Center Supervisor - Tam Faktoring

Serkan Özden


With Tegsoft’s interface, we can acess all of the transactions on just a single screen! At the same time, we can now easily follow our agents’ status and position by listening to the voice records.


Serkan Özden

Telephony Engineer - Atos

 Serkan Ardal

We can easily access the past voice recordings. It is easier now easier to work on and follow up on our call center. Now, we can provide more regular service.


Serkan Ardal

After Sales Services and Technical Service Responsible - Pilsan Plastik

Volkan Atbaş


Thanks to Tegsoft's powerful reporting feature, we can take different reports on different breaks. In this way, we can easily make analyze in our call center.


Volkan Atbaş

Head of Operation - Vektör Teknoloji