Some of your clients may not have the opportunity to see the project in detail due to a busy schedule. Or, what they might want is for you to directly inform them, saving them time and energy, as a result. At this point, you should provide them with a direct and easy way of communication, no matter what channel. In particular, real estate customers demand special attention. The process of buying a particular property may be lengthy. In that time span, it is crucial to always be reachable whenever they need you. Each call means a potential customer for you. Let your customers reach you from every channel!
In the real estate sector, customers make a significant amount of investments. Naturally, when customers invest a huge amount, they want to collaborate with a trustworthy company.
With the excellent customer experience you can provide with the help of Tegsoft, make your customers feel comfortable and gain their trust. Show that you understand the problems they may encounter and readily provide the best solutions.
Your company may have multiple locations and different offerings. So, after the project is finished, run campaign calls to announce your new housing projects.
Create an activity entry during the call to your customer and store information such as the apartment type and location information. At the next call, transfer them to last agent who interviewed them in the queue. Use the information you processed and create quick solution suited to your customer’s needs!
Assign your previous customers to the VIP queue and your potential customers to a different queue. Additionally, you can also do the same for your pre-sale and post-sale customers. Boost your sales with Tegsoft’s queue-based prioritization system!
It is better to see something once than to hear about it a thousand times.
We happily offer and present to you the Tegsoft platform! We can provide you with either a free on-premise demo or a 30-day money payback guaranteed demo on Cloud together with our partners.
With Tegsoft’s user-friendly screen, we can easily manage our framework from just a single panel. We chose Tegsoft precisely because of their ability to provide an easy-to-use software.
Call Center Supervisor - Bilge Adam
The Tegsoft interface is very easy to use. Everything we need is recorded in our call center. We can access the date we want at any given time. What could be more beautiful than this?
E-Commerce Manager - Lufian
Thanks to Tegsoft’s fast and efficient reporting power, we can easily perform accurate planning and needs analysis. This saves us precious time, thereby increasing overall efficiency in our call center.
Çiğdem Işık Yeşiltepe
Call Center Supervisor - Tam Faktoring
With Tegsoft’s interface, we can acess all of the transactions on just a single screen! At the same time, we can now easily follow our agents’ status and position by listening to the voice records.
Telephony Engineer - Atos
We can easily access the past voice recordings. It is easier now easier to work on and follow up on our call center. Now, we can provide more regular service.
After Sales Services and Technical Service Responsible - Pilsan Plastik
Thanks to Tegsoft's powerful reporting feature, we can take different reports on different breaks. In this way, we can easily make analyze in our call center.
Head of Operation - Vektör Teknoloji