Our
Real Estate

References

Our
Real Estate

References

Realestate Ref Img 5
Realestate Ref Img 4
Realestate Ref Img 3
Realestate Ref Img 2
Realestate Ref Img 1

Real estate is a sector in which direct contact with a customer is vital. The customer service quality in this market is the most essential feature that sets you apart from your competitors. So, how can you achieve this?

Make it accessible

Some of your clients may not have the opportunity to see the project in detail due to a busy schedule. Or, what they might want is for you to directly inform them, saving them time and energy, as a result. At this point, you should provide them with a direct and easy way of communication, no matter what channel. In particular, real estate customers demand special attention. The process of buying a particular property may be lengthy. In that time span, it is crucial to always be reachable whenever they need you. Each call means a potential customer for you. Let your customers reach you from every channel!

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Make the trust you!
Make the trust you!

In the real estate sector, customers make a significant amount of investments. Naturally, when customers invest a huge amount, they want to collaborate with a trustworthy company. 
With the excellent customer experience you can provide with the help of Tegsoft, make your customers feel comfortable and gain their trust. Show that you understand the problems they may encounter and readily provide the best solutions.

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Keep them informed of your new campaigns!

Your company may have multiple locations and different offerings. So, after the project is finished, run campaign calls to announce your new housing projects.

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Keep them informed of your new campaigns!
Deliver customized experience!
Deliver customized experience!

Create an activity entry during the call to your customer and store information such as the apartment type and location information. At the next call, transfer them to last agent who interviewed them in the queue. Use the information you processed and create quick solution suited to your customer’s needs!
Assign your previous customers to the VIP queue and your potential customers to a different queue. Additionally, you can also do the same for your pre-sale and post-sale customers. Boost your sales with Tegsoft’s queue-based prioritization system!

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Recomended products for Real Estate sector

 

Inbound Agent Plan

Inbound Agent Plan

It plays a leading role in Customer Relationship Management for every business sector

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Blended Agent Plan

Blended Agent Plan

It plays an important role in both Customer Service and Marketing Channel.

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Choose your plan

Inbound Agent

Customer Services Team
  • CheckAgent and Queue Management
  • CheckAgent Screen and Dashboard
  • CheckEmbedded Webphone
  • CheckAdvanced Agent & Queue Report
  •  

 

 

Outbound Agent

Tele- Sales Teams
  • CheckPreview Dialer
  • CheckProgressive Dialer
  • CheckPredictive Dialer
  • CheckAgent Screen and Dashboard
  • CheckEmbedded Webphone
  • CheckAdvanced Campaign Reports

 

Blended Agent

Customer Services & Tele-Sales Teams​
  • CheckAgent and Queue Management
  • CheckPreview, Progressive and Predictive Dialers 
  • CheckAgent Screen and Dashboard 
  • CheckEmbedded Webphone 
  • CheckAdvanced Reporting 

 

Omnichanel Agent

All Channels
  • CheckBlended Agent all features
  • CheckText Messaging & Social Media
  • CheckWhatsapp Integration
  • CheckAgent Screen and Dashboard
  • CheckEmbedded Webphone
  • CheckAdvanced Reporting
Contact Center Software | Cloud Contact Center

It is better to see something once than to hear about it a thousand times.

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We happily offer and present to you the Tegsoft platform! We can provide you either a free on-premise demo or a 30-day money payback guaranteed demo on Cloud together with our partners

Testimonials

 Alev Yalçın

With Tegsoft’s user-friendly screen, we can easily manage our framework from just a single panel. We chose Tegsoft precisely because of their ability to provide an easy-to-use software.
 


Alev Yalçın

Call Center Supervisor - Bilge Adam

Kerem Erkmen

The Tegsoft interface is very easy to use. Everything we need is recorded in our call center. We can access the date we want at any given time. What could be more beautiful than this?


Kerem Erkmen

E-Commerce Manager - Lufian

 Çiğdem Işık Yeşiltepe

Thanks to Tegsoft’s fast and efficient reporting power, we can easily perform accurate planning and needs analysis. This saves us precious time, thereby increasing overall efficiency in our call center.
 


Çiğdem Işık Yeşiltepe

Call Center Supervisor - Tam Faktoring

Serkan Özden


With Tegsoft’s interface, we can acess all of the transactions on just a single screen! At the same time, we can now easily follow our agents’ status and position by listening to the voice records.


Serkan Özden

Telephony Engineer - Atos

 Serkan Ardal

We can easily access the past voice recordings. It is easier now easier to work on and follow up on our call center. Now, we can provide more regular service.


Serkan Ardal

After Sales Services and Technical Service Responsible - Pilsan Plastik

Volkan Atbaş


Thanks to Tegsoft's powerful reporting feature, we can take different reports on different breaks. In this way, we can easily make analyze in our call center.


Volkan Atbaş

Head of Operation - Vektör Teknoloji