About Tegsoft

The one-way “call” phenomenon that started with “Hello” in this very rapidly changing and developing market turned into a multi-channel, very capacious structure today.

We believe that; a properly designed Contact Center software is the key for a functioning accurately Contact Center. A properly functioning Contact Center is an important source of income for the organization and also a symbol for reputation.

Tegsoft was established in 2008 as a Telecommunication Software Development Company which focuses on developing IP PBX and Contact Center products.The need goes far beyond just managing the incoming call or providing services through outbound calls. Contact Centers today are multi-channel communications points that deliver increasing sales performance, where web-based search and chat applications are managed using SMS-text, fax, email and social media channels. The important thing here is that the system can be managed as a customer-focused, time-and-space independent and solution-oriented contact point. Unlike many international Call Center developer companies, Tegsoft has been providing web-based solutions in a modular structure from the very first beginning of development process.

In 2015, CIO Review Magazine searched for Call Center technology solution provider technology companies in a vast territory covering Europe, America and the Middle East. We are very proud to share that, Tegsoft was elected as one of the 20 Most Promising Contact Center Providers among over 500 companies with its innovative technologies and unrivaled customer experience.Today, as Tegsoft, we are a leader in Web Based Call Center Software Provider with a local market share of 60%. We have been working for 9 years only and only focusing on R&D. We are raising our overseas market targets each year and exporting “software” by the help of 25-language support and strong strategic partnerships.

Why Tegsoft?

To become a point of contact which is:
• Customer focused
• Working independently from time and space
• Providing solutions based on productivity.

Our expertise:
Focusing R&D to develop innovative solutions according to the new trends in Contact Centers Our Power: Technological Infrastructure
The infrastructure of Tegsoft products is prepared by choosing the most updated technologies and products.
With the goal of providing high quality, hardware-independent structure; Tegsoft uses IBM DB2 as database, CentOS as Operating System and Enterprise Java as
software development platform in its products.

Our Purpose: To make the right investment and ensure business continuity
Tegsoft delivers its products through trained and experienced authorized business partners. They are regularly trained in order to provide quality service with the aim of high customer satisfaction during the sales and after-sales service period.

Our difference: Extensive network and sectoral expertise
Integration with national and international brands Tegsoft has an extensive sales and support network with Authorized Business Partners and over Authorized Sales Partners,

• 15+ Sectors

• 1200+ Customers

• 25.000+ Agents

• 52.000+ IP PBX Extensions

• In a day, Manages over 2.000.000 call traffic

As Tegsoft Call Center product TegsoftCC works with TegsoftPBX infrastructure, it can work integrated with Avaya, Nortel, Cisco, Siemens, LG-Ericsson, and Microsoft Skype for Business PBXs.

Global Office Established

South Africa

Tegsoft Cloud Contact Center

Tegsoft CCaaS on IBM
Cloud Infrastructure

Global Offices Established
Dubai, UAE
Delaware, USA

TegsoftSIP

Tegsoft Native SIP Server
Infrastructure

Appliance Carrier Products Released

IBM Power8 Server Architecture
1M Extention/Server
1K Agent/Server

Most Promising
Contact Center Technology
Solution Provider
Elected as one of 20 Most
Promising Contact Center
Solution Provider among 500+
Companies in Global

Appliance SMB Released

Appliance IP PBX System
Production for SMBs

First Export

Azerbajian Azarsu
Contact Center

Enterprise Product
Released

TegsotPBX IP PBX
TegsoftCC Contact Centerssimos porro.

TEGSOFT
Established

Tegsoft TOBE
Framework Development

See what we have

Customers

1200

Customers

Agent

25000

Agent

Extentions

52000

Extentions

Business partners

127

Business partners

Meet the Tegsoft Team

Tuba Gürsoy

Tuba Gürsoy

Co-founder | CEO

For the success of the companies, the key is making people feel happy in every interaction with the company. So our primary goal is to design and deliver tools for making people happy.

Eray Gürsoy

Eray Gürsoy

Co-founder | CTO

I am here to make sure, people get the most out of Tegsoft Solution and happy with the result.

Mustafa Umdu

Mustafa Umdu

Chief Sales Officer

I leverage my expertise in customer experience and sales processes at Tegsoft to maximize customer satisfaction and sales performance. My mission is to provide our customers with the best experience and to support sustainable growth for businesses.

Kym  Ventura

Kym Ventura

General Manager | Tegsoft Africa

I am a people's person, who loves engaging customers and I am absolutely fanatical about creating and delivering exceptional customer experiences.

Ozan Yardımcı

Ozan Yardımcı

Tegsoft Academy General Manager

I am here to ensure that you are getting the most out of Tegsoft products and services.
 

Levent Sağıroğlu

Levent Sağıroğlu

Tegsoft Academy Advisor

I am here to improve your experience with Tegsoft products and services with my 30 years of experience in education.

Banu Tiran

Banu Tiran

Education Coordinator

I'm here to help you use the product effectively and correctly.

Ekrem Şahin

Ekrem Şahin

Project Management Director

I'm here to Build a strong bridges between our customers and Tegsoft teams through successful project management.

Ayşegül Topal

Ayşegül Topal

Operation Manager

Calm down and just let me know. I'm here for your sentences ending with a question mark.

Rıza Yanık

Rıza Yanık

Channel Sales Manager

I'm here to create the most accurate solution scenario and successfully finalize your projects.

Erdem Görücü

Erdem Görücü

Software Team Lead

What can be done with just two numbers (0,1)? I'm here to show you this.

Yüksel Kaba

Yüksel Kaba

Digital Sales Specialist

I 'm here  to help you  find the product you require.

Seval Ateş

Seval Ateş

Digital Sales Specialist

By listening to you at every stage of the process, we can determine the most suitable solution together.

Seçil Ergen

Seçil Ergen

Sales Development Manager

I believe great customer experiences don’t happen by chance. We identify opportunities, design better ways of working, and turn the right strategies into meaningful outcomes that create lasting value for our customers and teams.

Canan Açıkgöz

Canan Açıkgöz

Pre Accounting Specialist

I am here to organize and maintain financial records about the tegsoft company.

Seda Köse

Seda Köse

Graphic Designer

With video and graphic design, I combine our brand's story with effective visuals and offer creative and functional solutions.

İrem Mizrak

İrem Mizrak

Digital Support Specialist

I'm here to help turn your dreams into reality with innovative digital solutions. Let's shape your future together and provide inspiring guidance on the road to success.

Murat Gülmüş

Murat Gülmüş

Pre Sales Support Engineer / Project Management

Need something? Don’t worry about the why and how; just reach out to me and relax.

Ece Tükenmez

Ece Tükenmez

Pre Sales Support Engineer / Project Management

I'm here for you to get the best service.

Eslem Erdem

Eslem Erdem

Pre Sales Support Engineer / Project Management

I am here to shape new business opportunities together by offering creative solutions to your needs.

Umut Mizrak

Umut Mizrak

Software Support Engineer

I’m here to provide you flawless and satisfying software experience.

Nazmiye Tufan

Nazmiye Tufan

Senior Software Support Engineer

I am ready to share the best advice on 'why, how, what' questions in the software.

Kübra Kayaokay

Kübra Kayaokay

Software Support Engineer

I am here to offer tailored, effective, and sustainable solutions to meet your needs.

Ramazan Çetinkaya

Ramazan Çetinkaya

DevOps Engineer

I am ready to help you have an end-to-end optimized flow in your environments.

Duygu Kara Akdeniz

Duygu Kara Akdeniz

Technical Content Developer/Writer

I help you easily understand Tegsoft products during a coffee break.

Aysel Dikbaş

Aysel Dikbaş

Junior Test Engineer

I’m here to increase the reliability of the software as part of the testing processes.

Engin Şenduran

Engin Şenduran

Test Automation Engineer

There is no error that cannot be detected. I'm here to detect errors both manually and with automation.

Thuso Mokopotsa

Thuso Mokopotsa

Senior Software Developer | Tegsoft Africa

"Keep it simple but perfectly working." I find the most satisfaction when it is easy to use a product, while it works as expected.

Yasin Yılmaz

Yasin Yılmaz

Software Developer

I am here to make programs focused on customer happiness.

Yusuf Enes Şahingöz

Yusuf Enes Şahingöz

Junior Software Developer

I’m here to solve complex problems and craft innovative solutions. Fueled by passion, I turn challenges into opportunities.

Batuhan Doğan

Batuhan Doğan

Junior Software Developer

By developing reliable and user-friendly software that simplifies your business processes, I am here to help you reach your goals.

İbrahim Berk

İbrahim Berk

Junior Software Developer

I'm here to unlock the true potential of every line of code, focusing on the details and aiming to make the most seemingly difficult problems easier with creative solutions.

Umut Ataç

Umut Ataç

Junior Software Developer

I am here to achieve strong results through teamwork and to successfully complete projects.

Mete Yokuş

Mete Yokuş

Junior Software Developer

I am here to develop software that makes your processes smoother and more efficient.

Alper Cemil Toybıyık

Alper Cemil Toybıyık

Sales Manager

Taking strategic ownership of our customer portfolio and managing new customer acquisition processes in line with the company’s growth objectives.

Burak Babek

Burak Babek

Sales Manager

Building a sustainable growth model that creates shared value for all stakeholders and is driven by mutually beneficial partnerships.
Cookies are used on this website to provide you with better service. For detailed information about cookies, you can review the text of the law on the protection of personal data.
✖️