Kommo & Tegsoft Integration: A New Era of Customer Communication Begins!

Kommo & Tegsoft Integration: A New Era of Customer Communication Begins!


Diren Nâzım Selimoğlu

Diren Nâzım Selimoğlu

09.09.2025

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Every customer interaction is an opportunity. But what if you could bring all those touchpoints into one place—making every interaction faster, smarter, and more efficient? Introducing: Kommo & Tegsoft integration!
Bringing together the power of CRM and call center management is now just a few clicks away.

Integration Overview
The Kommo–Tegsoft integration transforms your CRM from just a customer database into a powerful, all-in-one communication and engagement hub.
Phone calls, leads, call recording, and more—now all in one place, in one seamless flow.
Here's what you can do with the integration:

  • Automatically log all inbound and outbound calls in Kommo
  •  Access call recordings directly from within Kommo
  •  Automatically link calls to the right contact, company, or deal
  •  Create or update leads in Kommo while on a call via Tegsoft
  •  Use Tegsoft tools directly from the Kommo interface
  •  Review call history and notes anytime you need


A Smarter Customer Experience with Kommo & Tegsoft
This integration isn’t just about syncing data—it's about enhancing the entire customer journey with real-time insights and streamlined workflows.

Top benefits include:

Omnichannel synergy
Easily switch between channels without losing context. For example, send an automated SMS via Kommo after a abandon call.

Real-time insights
When a customer contacts you via Tegsoft, their full profile instantly appears in Kommo—including their history and key details.

Complete call records & transparency
Track every call activity and outcome in Kommo—no missed details, no follow-up delays.

Instant automations
Trigger follow-up actions or workflows based on call status, duration, or outcomes.

360° customer view
Get a complete picture of all customer interactions within Kommo’s dynamic drag-and-drop pipeline.

Why Kommo Users Love Tegsoft
Because they just work better together.
While Tegsoft handles calls and customer communication, Kommo brings it all together into one unified sales pipeline. With smart automations, real-time context, and crystal-clear tracking, your sales and support teams stay in sync—always.

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