The Rise of Mobile Banking: Quick and Reliable Transactions with Video Calls

The Rise of Mobile Banking: Quick and Reliable Transactions with Video Calls


Diren Nâzım Selimoğlu

Diren Nâzım Selimoğlu

20.05.2024

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With the rapid advancement of technology, the banking sector is also keeping up with these innovations. One of the prominent features that has emerged recently and brings many advantages is the option for video calls. Positioned by the bank, this feature enhances customer experience in various areas. Here are the main areas where video calls can be utilized:

Security and Identity Verification:
With advancing technology, security measures are also increasing. Video calls offer a significant advantage, especially in terms of security and identity verification. In situations where verification with identity information is required, such as communication and address changes, video calls make this process even more secure. Video calls initiated with a single click allow you to authenticate your identity without having to go to the branch.

Loan Applications:
You can apply for loans without the need to visit a branch, just like in traditional banking methods. The video call feature verifies customers' identity and provides them with face-to-face interaction. This allows customers to express themselves more clearly and complete loan applications quickly.

Mobile Banking:
Mobile banking enables us to carry out banking transactions quickly and easily. However, sometimes customers need assistance with certain issues. This is where the video call feature comes in handy. By connecting customers to a live representative with a single touch, it facilitates direct communication and helps you complete your transactions quickly.

In conclusion, the video call feature elevates the mobile banking experience to the next level. Providing both secure and fast communication, this feature enhances customer satisfaction and offers a new advantage to bank customers. In this era shaped by technology, get ready to explore the innovative solutions offered by banks!

TEGSOFT's software solutions and video call feature elevate the mobile banking experience to the next level. Providing both secure and fast communication, this feature enhances customer satisfaction and offers a new advantage to bank customers. In this era shaped by technology, get ready to explore the innovative solutions offered by TEGSOFT!

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