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Estimated reading time: 3 min

The required bandwidth values ​​between a Customer Representative and Tegsoft server are given in the table below.

  PEAK AVG
TX RX TOTAL TX RX TOTAL
Call Waiting 27.4Kb 16.6Kb 44.1Kb 21.4Kb 10.1Kb 31.5Kb
Find a Contact from CRM 30.5Kb 20.0Kb 46.9Kb 24.6Kb 11.9Kb 36.5Kb
Call an unreachable number 49.0Kb 37.3Kb 86.3Kb 30.5Kb 19.7Kb 50.2Kb
Routine Agent login process 33.6Kb 79.1Kb 86.4Kb 17.0Kb 9.26Kb 25.6Kb
Agent Outbound Call 106Kb 95.6Kb 202Kb 99.6Kbın 88.3Kb 188Kb
Agent Inbound Call 114Kb 100Kb 214Kb 95.3Kb 86.6Kb 182Kb
First login from a PC that has never been entered 180Kb 1.20Mb 1.33Mb 30.0Kb 98.4Kb 128Kb