Estimated reading time: 3 min

Legal WarningTo Top

This specifications and information regarding the products in this manual are subject to change without notice. Users must take full responsibility for their application of any products.

 

PrefaceTo Top

This document explains how to create user. 

 

Changes to This DocumentTo Top

Date Change Summary
2020-08-31 Initial release of the document.

 

 

 

Obtaining DocumentationTo Top

Tegsoft documentation and additional literature are available on tegsoft.com. This section explains the product documentation resources that Tegsoft offers.

Tegsoft.com

You can access the most current Tegsoft documentation at this URL:

https://tegsoft.com/knowledge-base/

 

PrerequisitesTo Top

  • You must have admin account

 

Creating UserTo Top

 

1. Go to https://yourdomainname.tegsoftcloud.com/

  

2. Login as administrator

A screenshot of a cell phone

Description automatically generated

 

 

3. Go to PBX Management > Extensions

A screenshot of a cell phone

Description automatically generated

 

 

4. Click “Insert” (Plus icon)

A screenshot of a cell phone

Description automatically generated

 

 

5. Fill in the required places (Extension, Display Caller ID, Password, Call Profile, Server, Phone Type). After you change anything, “Save” button will be activated.

Click “Save”

A screenshot of a social media post

Description automatically generated

 

 

6. Go to System Management > User Management

A screenshot of a cell phone

Description automatically generated

 

 

7. Click “Insert” (Plus icon)

A screenshot of a cell phone

Description automatically generated

 

 

8. Set Primary role (If you are creating agent, select Agent from the list)

A screenshot of a social media post

Description automatically generated

 

 

9. Fill in the required places (User code, Password, Name, Surname and Id). After you change anything, “Save” button will be activated.

Click “Save”

Note: “User code” is the “Username” in the login screen.

Note: “Id” is the Extension that you defined at Step 5.